Job Summary:
The Duty Manager is responsible for assisting with management and operation of the guest house, ensuring exceptional guest experiences, staff efficiency, and property maintenance. This role requires strong leadership, organisational, and customer service skills to maintain a high standard of hospitality.
Key Responsibilities:Guest Relations & Customer Service
- Greet and assist guests during check-in and check-out.
- Handle guest inquiries, special requests, and complaints professionally.
- Ensure guests have a comfortable and pleasant stay.
- Maintain guest records and foster positive relationships for repeat business.
Operations & Staff Management
- Supervise housekeeping, maintenance, and front-desk staff.
- Schedule shifts and ensure adequate staffing levels.
- Conduct training and monitor staff performance.
- Implement efficient operational procedures for smooth running of the guest house.
Property Maintenance & Housekeeping
- Oversee cleanliness and upkeep of rooms and common areas.
- Coordinate with maintenance personnel for repairs and improvements.
- Ensure compliance with safety and hygiene regulations.
Financial & Administrative Duties
- Assist with adherence to budgets, expenses, and financial reports.
- Oversee reservations, billing, and payment processing.
- Maintain inventory and order supplies as needed.
Marketing & Business Development
- Promote the guest house through online and offline marketing strategies.
- Manage online reputation and guest reviews.
- Establish partnerships with travel agencies and local tourism boards.
Qualifications & Skills:
- Previous experience in hospitality or hotel management.
- Strong leadership and problem-solving abilities.
- Excellent communication and interpersonal skills.
- Financial management and budgeting knowledge.
- Proficiency in reservation systems and basic computer skills.
- Customer-oriented with a professional and friendly demeanor.
Working Conditions:
- Requires flexibility to work evenings, weekends, and holidays.
- Hands-on management role involving both administrative and operational tasks.
Our client is looking to recruit a Business Development Manager to join their team in Waterford, Ireland.
If you have a Bachelor's degree in Engineering or Science and can travel in the EU without a visa, we would like to hear from you.
PURPOSE: The ideal candidate for this operations manager position should possess a combination of technical expertise, management skills, and industry- specific knowledge to effectively oversee and optimise production processes while ensuring compliance with regulations and sustainability goals.
KEY PERFORMANCE AREAS
• Farming Operations: Responsible for all departments and Overall management of the farming operations and day to day activities; driving the annual BIOS, Feed and Harvest KPI.
• Production: Oversee and assist all offshore operations and ensure risks are mitigated / eliminated to align bios model with market requirements.
• Hatchery: Oversee the BIOS pipeline and ensure pipeline risks are mitigated for the company to meet targets set out.
• Processing: Ensure that the processing facility operates efficiently, aligning production with that the sales and product targets.
• Workshop: Ensure preventative maintenance and updates, scheduled service intervals are executed. Ensure all shift systems and overtime are well managed.
• Feed Suppliers: Responsible for ordering feed volumes, evaluating and reporting on feed performance from the different suppliers.
• Equipment & Consumables suppliers: Recommending equipment and ensuring purchases meet company requirements and budget expectations
• Reporting: Ensure that all department heads report to you with their daily, weekly, monthly reports. Share KPI’s and update the management team on the monthly performance.
Qualifications & Experience
Bachelor’s Degree in Aquaculture, Fisheries Management, Marine biology, Environmental Science or related field and/or Minimum of 5-10 years’ experience in aquaculture, with at least 5 years in a managerial role
Strong verbal and written communication skills are essential for effectively liaising with team members, stakeholders, suppliers, and regulatory agencies.
Understanding quality assurance protocols and food safety standards.
Experience in implementing and monitoring quality control measures is highly beneficial.
Experience in implementing environmental management strategies and minimising ecological impacts is valued
A mindset of continuous improvement is vital in aquaculture operations.
Skills competencies & requirements
Aquaculture Knowledge: A strong understanding of aquaculture principles, practices, and technologies. This includes knowledge of different species, their habitat requirements, growth cycles, and health management.
Operations Management:
Proven experience in managing day-to-day operations efficiently.
Team Leadership: Ability to lead and motivate teams effectively. This includes delegating tasks, providing guidance, and fostering a positive work environment to maximise productivity and morale.
Problem-Solving Skills: Identifying problems, analysing root causes, and implementing effective solutions.
Financial Management:
Proficiency in budgeting, cost control, and financial analysis is crucial. An understanding of the economic factors affecting operations and the ability to make sound financial decisions are important for long-term sustainability.
Regulatory Compliance:
Knowledge of relevant regulations, permits, and environmental standards is necessary to ensure compliance and minimise legal risks. Experience in navigating regulatory frameworks and maintaining necessary documentation is valuable.
Supply Chain Management:
Familiarity with supply chain processes, including procurement, inventory management, and distribution, ensuring a smooth flow of inputs and outputs throughout the production cycle.